Sky full fibre 150 offer

[Anonymous]

Hello, could someone please contact me to explain why when I upgraded to your new full fibre 150 that I was not given the offer of an £80 prepaid mastercardwith my new contract?

[caesarome · Accepted solution]

@Anonymous 

This is a cuistomer helps customer forum so if you want an answer to this then you will need to call Sky yourself. 

Did you sign up online or by calling Sky ?

[PandJ2020]

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@Anonymous wrote:

Hello, could someone please contact me to explain why when I upgraded to your new full fibre 150 that I was not given the offer of an £80 prepaid mastercardwith my new contract?

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Did you meet all the qualifying terms?  (Note the part in bold)

1. £80.00 voucher when you purchase Sky Full Fibre 150 Broadband, valid until midnight on 29/05/2025 via this link only.
2. Vouchers are only available for new Sky Broadband customers. Existing Sky TV customers with no current Broadband package are also eligible.
3. Vouchers are only available for online purchases. Customers purchasing over the phone, webchat or direct Sky Broadband online purchases will not be eligible.
4. It will take up to 120 days after the original purchase date for your purchase to be verified as eligible for a voucher. After this period you will be sent instructions on how to choose your voucher. This email will be sent from no-reply @ giftcloud.com. You will then have 90 days to claim your reward by sending it to your email or mobile phon
5. Customers must have their line activated in order to be eligible for the voucher.
6. Customers who cancel their order will not be eligible for a voucher.
7. This promotion cannot be combined with any other offer or promotion and may not be redeemed for cash. If used alongside another offer or discount then you will not be eligible for a voucher.
8. This offer may be withdrawn or amended at any time.
9. Only one voucher will be delivered per person.
10. Please check the redemption instructions and terms and conditions of your chosen voucher before making your choice.
11. Vouchers should be treated like cash and kept securely. They cannot be replaced if lost or stolen.
12. If you have any questions or have not received your voucher 120 days after your purchase date, please contact Giftcloud using this form https://giftcloud.zendesk.com/hc/en-gb/requests/new.
13. The transaction should be completed in one session to ensure the sale is tracked correctly. If before completing your transaction you click through to Sky from another affiliate site or navigate away from the Sky site, the sale may not track correctly and you will not qualify for the reward.
14. If you use adblocking software, a VPN, or have cookies disabled on your device, the sale may not track correctly and you will not qualify for the reward.
15. Giftcloud holds the right to ask for an order reference or purchase email from the provider that is sent via email after purchase to verify the sale.
16. Giftcloud will liaise on your behalf with the provider if you have a query about your Reward. Giftcloud holds no information on the status of your account and can only act on information from the provider. Any information provided to Giftcloud by the provider about your Reward shall be passed on to you and will be considered final.