30 Oct 2024 05:29 PM - last edited: 30 Oct 2024 05:30 PM
Posted by a Superuser, not a Sky employee. Find out more
@RODEY86 wrote:I complained to sky about the issue (rolled off a discount period and the monthly bill basically doubled, didn't notice for 2 months). They're still adamant "Sky is not required to issue end of contract notifications for TV as this matter is currently still under review". Yet we do still get informed when the bill goes up every April due to inflation, for some reason they feel obliged to inform us about that increase. They did refund me £100 as a good will gesture so i've closed my complaint. Would like to see Ofgem come down a bit harder about this, where the nanny state would serve the public interest, for once. To the detriment of large corporations, for once.
Erm Ofgem is the energy regulator so won't do anything at all about this
beaten to it by @Mark39
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion