Account & Billing
0

Discussion topic: Sky dish could not be mounted for me

Reply
Akinyemi
What's this?
This message was authored by Akinyemi This message was authored by: Akinyemi

Sky dish could not be mounted for me

‎26 Aug 2024 07:56 PM

I ordered Sky Q on Tuesday last week.  The engineer that scheduled and visited today could not mount the Sky dish for me, which means I may not be able to watch Sky TV. I am expecting my broad band to go live or activated on Wednesday 28th.

 

 I would like to know if Sky will now be able to deduct the billing for tv from my subscription?

Report post
Post 1 of 3
242 Views
Reply
0 Likes
Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Sky dish could not be mounted for me

‎26 Aug 2024 07:59 PM

Posted by a Superuser, not a Sky employee. Find out more
@Akinyemi wrote:

I would like to know if Sky will now be able to deduct the billing for tv from my subscription?

If you are not a Sky TV customer then due to the dish not being installed the viewing card on the box wouldn't have been activated so you should not be charged for Sky TV.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
237 Views
Reply
Akinyemi
What's this?
Topic Author
This message was authored by Akinyemi This message was authored by: Akinyemi

Re: Sky dish could not be mounted for me

‎26 Aug 2024 08:06 PM

Thank you for the response 

Report post
Post 3 of 3
231 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion