Sky cinema 30 day offer.

[sorbins]

Hi,

Having taken advantage of the free 30 day (or 1 month) offer I have now cancelled well within the time given. Only thing is I still have Sky Cinema. How do I talk to Sky or get them to do their bit! Sky seem to be making everything harder for their consumer!

Thanks.

[PandJ2020]

You have to give 31 days notice to cancel.

So unless you cancelled immediately upon taking the offer then you're paying for another month.

[sorbins]

I would agree if I was on a contract with it; just re-read the T&C and they have to be inforned within the free trial period; if you dont you get up to 3 months at £6 a month. I've had the offer before but this time their not sending out the phone number and the one i had last time is now a nonsensical recording!

[caesarome]

Do you see a future charge for it on your bill ?

[sorbins]

Not yet and thats what I trying to avoid; would be very easy if Sky respected their customers and gave a phone line!

[caesarome]

@sorbins 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home