Discussion topic: Sky cancelled, equipment returned and it showing a further 3 estimated bills for tv essentials only
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Message posted on 26 Sep 2024 06:59 AM
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Sky cancelled, equipment returned and it showing a further 3 estimated bills for tv essentials only
I cancelled my sky the month it was due to come to an end of its contract. I sent equipment back, I went on to check my account and it's showing as credit due but taking off next bill which I was told I would only Pay what I used in the time I had left of contract which was like 12 days.
It is also showing 3 future estimated bills for tv essential, I'm unsure why if the contract has come to an end or is it still to be updated whilst waiting on return of equipment.
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Message posted on 26 Sep 2024 09:07 AM
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Re: Sky cancelled, equipment returned and it showing a further 3 estimated bills for tv essentials o
@mvmbvmn As you need to give 31 days notice how did you do this? Did you receive confirmation of the cancellation? Send equipment back doesn't automatically end your TV subs.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.
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Message posted on 26 Sep 2024 03:16 PM
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Re: Sky cancelled, equipment returned and it showing a further 3 estimated bills for tv essentials o
I was on live chat speaking to a sky expert and yes I got a cancellation email.
Message posted on 26 Sep 2024 04:05 PM
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Re: Sky cancelled, equipment returned and it showing a further 3 estimated bills for tv essentials o
It might be worth calling them so they can check that your account is actually now closed.
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