Discussion topic: Sky boost box return

This message was authored by: GrantMcV · ‎21 Feb 2023

Sky boost box smashed during furniture rearrangement. When I look to leave sky broadband what will happen?

This message was authored by: caesarome · ‎21 Feb 2023

@GrantMcV wrote:

When I look to leave sky broadband what will happen?

As they would expect you to return it you would need to report it to Sky that is has been smashed, they would be within their rights to charge you for it so you would need to see what they say.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: TimmyBGood · ‎21 Feb 2023

@GrantMcV

You are obliged to return it, at which point I'd imagine their logistics system would identify the damage and levy a charge.

If you didn't return it you'd be charged the non-return-fee and still get chased for return, because paying this fee doesn't transfer ownership to you.

https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Sky boost box return

Sky boost box return

All Replies

Re: Sky boost box return

Re: Sky boost box return

Was this discussion not helpful?

Search Sky Community

Start a new discussion