If you've seen a deal cheaper at Virgin that will be for new customers. You presumably aren't a new Sky customer.
Your Sky discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ www.sky.com/bill.
If your discounts have ended you can contact Sky to try to negotiate a new deal or potentially amend your package which will require another 24 month minimum term contract. Sky are not obliged to offer you another discount and it seems discounts are becoming more difficult to come by, so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
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Posted by a Superuser, not a Sky employee. Find out more
@Carol96 wrote: Sky bills through the roof just getting too dear
Could you be out of your minimum term contract and thus have discounts that have expired? If so call Sky and see what they can offer you if you sign up to a new 24 month contract. Note the prices will unlikely be anything close to new customer deals that either Sky or Virgin offer as that currently isn't how the industry is working, most providers offer the best deals for new customers and not as good retention deals for existing customers at present.
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