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Discussion topic: Sky bill problems

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This message was authored by marion+sharp This message was authored by: marion+sharp

Sky bill problems

Why does the sky bills show canxellation vharges when you have not cancelled anything with sky this is most annoying

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky bill problems

Posted by a Superuser, not a Sky employee. Find out more

@marion+sharp 

If your bills contain cancellation charges and you haven't cancelled and aspect of your subscription you need to call Sky and query it. 

Edit- did you speak to Sky about cancelling and then change your mind and renew? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
marion+sharp
Topic Author
This message was authored by marion+sharp This message was authored by: marion+sharp

Re: Sky bill problems

Never spoke to anyone not even changed subscription or payment date this happens every month 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky bill problems

Posted by a Superuser, not a Sky employee. Find out more

@marion+sharp wrote:

this happens every month 


@marion+sharp 

Can you post an image of your bill showing this cancellation charge but making sure personal info like your name or account number are blocked out? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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