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Discussion topic: Sky are putting my bill up to £13 a month from April and we have been with you 14 years

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This message was authored by Dollman This message was authored by: Dollman

Sky are putting my bill up to £13 a month from April and we have been with you 14 years

He is a pensioner and we have been paying £83 a month last month it was £90 and next month it's going up to £96 a month and it's not going down at all 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Sky are putting my bill up to £13 a month from April and we have been with you 14 years

Posted by a Superuser, not a Sky employee. Find out more

@StaceyAnn 

It will be either or both of

a) annual price increase

b) discounted deal is ending

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky are putting my bill up to £13 a month from April and we have been with you 14 years

Posted by a Superuser, not a Sky employee. Find out more

@Dollman 

There are price reviews each year which unfortunately usually mean a price increase come April. It applies to all customers. Other providers do the same. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by StaceyAnn This message was authored by: StaceyAnn

Re: Sky are putting my bill up to £13 a month from April and we have been with you 14 years

I am having the same issue!! It's gone from £70, to £80, then £93 and April is expected to be over £100!!!

 No idea why it keeps going up!!

This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Sky are putting my bill up to £13 a month from April and we have been with you 14 years

Posted by a Superuser, not a Sky employee. Find out more

@StaceyAnn 

It will be either or both of

a) annual price increase

b) discounted deal is ending

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Canarycity This message was authored by: Canarycity

Re: Sky are putting my bill up to £13 a month from April and we have been with you 14 years

We are all in the say boat ours is going up from £65 to £93. I will be trying to get a better deal but I have noticed that new customers are getting offered better deals which is sad.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky are putting my bill up to £13 a month from April and we have been with you 14 years

Posted by a Superuser, not a Sky employee. Find out more

@Canarycity 

New customers will always get the best deal to get them in the door. You would probably have benefited from a new customer deal when you first joined. You would benefit with another provider as a new customer deal but in 18 months you'd be in the same position. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Canarycity This message was authored by: Canarycity

Re: Sky are putting my bill up to £13 a month from April and we have been with you 14 years

I have phoned Sky and to reduce the cost I have removed cinema and kept sports and reduced the bill by £40

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