12 Jul 2024 07:14 PM
12 Jul 2024 07:18 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you want to use the same email address with your new account then you need to first remove it from the old account first so log into the old account here:
https://www.sky.com/myaccount/my-details
Then delete the email address by providing another one and logout of this account, this will then free it up to use when setting up your new Sky ID.
12 Jul 2024 07:54 PM
12 Jul 2024 07:57 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat is happening when you try to chnage the email on your old account ?
12 Jul 2024 08:22 PM
12 Jul 2024 08:27 PM
Posted by a Superuser, not a Sky employee. Find out more
@Lesley1071 wrote:
Have sent up a new account with my old email.. but still can't see nothing
So you can't see your billing here with this new account:
https://www.sky.com/bill/tv-broadband-talk
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion