Sky Glass Billing

[Reevo87]

I have tonight upgraded to Sky Glass, moving across from Sky Q, I opted for the TV over 48 months - £24 
When I processed through to the end with the summary of moving other the services, total monthly payment was £120. 

I rang Sky as wanted to clarify that my Q subscription would cancel when I activated the Glass. 
The agent started to talk about the cost of the TV, so he checked the bills, it appears it is the £120 as stated but concerned there is an exra £24 for the Glass TV to go on top, can anyone clarify please?

[caesarome]

@Reevo87 

If you expand on the £24 what does it show that you are being billed for ?

[Anonymous]

I think the £24 is for the Sky Glass 2 credit agreement. 

No idea though if that's to go on top of the £120 for the other services. 

The My Bills section of the My Sky app should provide a full breakdown. The Sky Glass TV cost is a separate charge to TV services and is set out as such in the itemised bill. 

[MarkGoldsmith]

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@Anonymous wrote:

I think the £24 is for the Sky Glass 2 credit agreement. 

No idea though if that's to go on top of the £120 for the other services. 

The My Bills section of the My Sky app should provide a full breakdown. The Sky Glass TV cost is a separate charge to TV services and is set out as such in the itemised bill. 

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So the payment for the credit agreement would be in additional to the cost of the actual Sky TV subscription and any other services ( like broadband) or may take with them.

[Anonymous]

Yes.