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Discussion topic: Sky Broadband Full Fibre 150

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This message was authored by: Ian1869

Sky Broadband Full Fibre 150

I have just been talked into upgrading to this from my normal broadband. Apparently and enginner has to call and the charges go up substantially after the initial contract. I don't think I need this. How do I cancel it, do I have to phon3 again, 

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This message was authored by: MightyQuinn

Re: Sky Broadband Full Fibre 150

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ian1869   Yes, I would telephone Sky.

This message was authored by: PandJ2020

Re: Sky Broadband Full Fibre 150

Posted by a Superuser, not a Sky employee. Find out more

@Ian1869 wrote:

... the charges go up substantially after the initial contract


All contracts have a discounted period where the price goes up unless you negotiate a new deal (regardless of what service you have).

 


How do I cancel it, do I have to phone again, 

Yes.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: TimmyBGood

Re: Sky Broadband Full Fibre 150

Posted by a Superuser, not a Sky employee. Find out more

@Ian1869 wrote:

 

Apparently and enginner has to call 


Yes, to migrate from 'part fibre' to 'full fibre' that's inevitable because a new physical connection has to be brought into the property.

 

It's also necessary for moving from FTTC to G.fast in the (unlikely) even that this legacy product is available in your area.

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Ian1869

Re: Sky Broadband Full Fibre 150

Phoned and got it cancelled and got a £7 discount on my current deal! 

This message was authored by: PandJ2020

Re: Sky Broadband Full Fibre 150

Posted by a Superuser, not a Sky employee. Find out more

@Ian1869 wrote:

Phoned and got it cancelled and got a £7 discount on my current deal! 


...that will be subject to a minimum term (24 months usually) - once the term finishes the price increases.

 

(And not forgetting annual increases)

I am just another Sky customer and my views are my own even if you don't like the answers
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