This discussion topic has been answered Discussion topic: SkY Streaming Account and Broadband & Talk Account
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Message posted on 21 Aug 2024 08:39 AM
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Hello,
I have recently taken out a Sky Stream contract, and I realised yesterday that my broadband is now out of contract.
I have 1 account number for the Sky Stream side and 1 account number for the Broadband and talk.
My question is can I take out a broadband offer and link it to my Sky Stream account and disregard the other account?
Wanting to simplify things my side with this. Any helpful information is appreciated.
Thank you!
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Message posted on 21 Aug 2024 08:51 AM
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@ChrisHayter69 Sky stream & Sky broadband are seperate accounts and unlike Sky Q & Broadband can't be combined, there is nothing however stopping you negotiating a new deal on broadband which is now a minimum term of 24 months, you'll need to call Sky to do this.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 21 Aug 2024 08:51 AM
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@ChrisHayter69 Sky stream & Sky broadband are seperate accounts and unlike Sky Q & Broadband can't be combined, there is nothing however stopping you negotiating a new deal on broadband which is now a minimum term of 24 months, you'll need to call Sky to do this.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 21 Aug 2024 08:55 AM
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Re: SkY Streaming Account and Broadband & Talk Account
That's unfortunate.
Thanks for your reply.
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