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Discussion topic: Signed up for shy movies via sky glass TV. Signed a contract instead of monthly. How do I change?

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This message was authored by: Benescot

Message posted on ‎30 Nov 2025 11:31 AM

Signed up for shy movies via sky glass TV. Signed a contract instead of monthly. How do I change?

Made an error when signing a rolling monthly contract. Just noticed I signed for a 2 year contract. I don't use sky movies enough to justify this. I'm out of my 14 day period. Had it just over a month. 

 

Can I stop this?

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Superuser
This message was authored by: GD1

Message posted on ‎30 Nov 2025 11:37 AM

Re: Signed up for shy movies via sky glass TV. Signed a contract instead of monthly. How do I change

Posted by a Superuser, not a Sky employee. Find out more

@Benescot  The cool off period is 31 days, if you're outside of this you won't be able to cancel.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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