Discussion topic: Short term or temp account after death of account holder
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Message posted on 15 Aug 2025 01:40 PM
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Short term or temp account after death of account holder
Is it possible to have a basic internet connection for a temp period following death of account holder while sorting probate/ house clearance. It would be really useful to have an internet connection as we live a long way away so are staying at the property intermittently but we don't need the full existing tv package and of course don't want to take out a new 12 or 18 month contract ( existing holder is out of contract) . Thanks
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Message posted on 15 Aug 2025 01:43 PM
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Re: Short term or temp account after death of account holder
@Katen1 you would need to report the accountholder's death to Sky, so that would be the opportunity to discuss your ongoing options: https://www.sky.com/help/articles/deceased-sky-account-holder?authenticationStatus=ok
Message posted on 15 Aug 2025 03:32 PM - last edited: 15 Aug 2025 03:42 PM
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Re: Short term or temp account after death of account holder
@Katen1 wrote:
Is it possible to have a basic internet connection for a temp period following death of account holder while sorting probate/ house clearance.
Realistically I'm afraid that's extremely unlikely even given those circumstances. ISPs on the national telecoms network incur significant set-up costs to obtain wholesale circuits (includes after a change of account holder) and these are recouped over the minimum contract term which is now 24 months for Sky Broadband in the UK.
Cellular data from a portable hotspot (if there's sufficient coverage locally) is probably a more viable solution.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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