Discussion topic: Services reinstated but still have notice
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Message posted on 05 Sep 2025 02:02 PM
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Services reinstated but still have notice
Hi everyone, whenever I log into My Sky app or the website I have a notice saying my services are restricted (along with the links to reinstate etc).
However, everything is paid, all services are working, and everything is set up with direct debits.
I have called customer services who tell me nothing is restricted. Which is fine, but I can't do anything via the site or app with this notice still there (even looking at upgrades or changes etc). It's been a few months now.
How can I get rid of it if there's not ACTUAL problem?
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Message posted on 05 Sep 2025 04:06 PM
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Re: Services reinstated but still have notice
@MDW707
Have you got an outstanding amount against Sky Marketplace ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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