Discussion topic: Services Restricted - Although i have no outstanding payments
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Message posted on 16 Oct 2024 08:23 AM
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Services Restricted - Although i have no outstanding payments
Good morning all!
Is anyone else having an issue with their online accounts?
Im trying to upgrade my mobile phone, but everytime i go to click through to look at upgrading i get a message -
"Your Services Are Currently Being Restricted"
This happens whether in going via the internet web page or MySky App.
I spoke to Sky last week and they said it is a technical issue and woul be resolved by Friday of last week. Yet it is still happening and very frustrating as its been doing this for MONTHS.
I dont have time to try and call Sky to upgrade my mobile and search for a number or person to talk to (its way to lengthy and not helpful) as im constantly working or running arouns being a busy mum. Online services are my go to when its 11pm and i have 5 minutes to myself.
Can anyone help or give advise? Thanks 🙂
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All Replies
Message posted on 16 Oct 2024 08:59 AM
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Re: Services Restricted - Although i have no outstanding payments
@Leannah wrote:
and search for a number or person to talk to (its way to lengthy and not helpful)
Just dial 150 from your current Sky mobile (obviously not at 11pm).
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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