Discussion topic: Separate bills

This message was authored by: Locket1 · ‎21 Apr 2024

I have two monthly bills, one for Broadband and one for TV, can I get my two bills onto one bill?
Thanks

This message was authored by: MarkGoldsmith · ‎21 Apr 2024

@Locket1 wrote:
I have two monthly bills, one for Broadband and one for TV, can I get my two bills onto one bill?
Thanks

No - as the services are different products and have their own billing cycles. You will notice in your My Sky account that the TV and the Boradband products are shown as separate accounts, as a result this is the reason the billing is separate for them.

Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by: MarkGoldsmith · ‎21 Apr 2024

@Locket1 wrote:
I have two monthly bills, one for Broadband and one for TV, can I get my two bills onto one bill?
Thanks

No - as the services are different products and have their own billing cycles. You will notice in your My Sky account that the TV and the Boradband products are shown as separate accounts, as a result this is the reason the billing is separate for them.

Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue

NOT a Sky Employee

This message was authored by: Locket1 · ‎21 Apr 2024

Okay thank you for taking the time to answer, much appreciated

Discussion topic: Separate bills

Separate bills

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