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Discussion topic: Security question

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Snicket
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Security question

‎11 Mar 2024 11:14 AM

I want to change my security question

 

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Daniel0210
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Re: Security question

‎11 Mar 2024 11:19 AM

Posted by a Superuser, not a Sky employee. Find out more

@Snicket 

If you mean your telephone password for clearing security when calling Sky call them, give the current password, and ask to change it. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Security question

‎11 Mar 2024 11:19 AM

Posted by a Superuser, not a Sky employee. Find out more

@Snicket 

If you mean your telephone password for clearing security when calling Sky call them, give the current password, and ask to change it. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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caesarome
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Re: Security question

‎11 Mar 2024 01:08 PM

Posted by a Superuser, not a Sky employee. Find out more

@Snicket 

Do you mean your online security question ?

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Snicket
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Re: Security question

‎11 Mar 2024 01:10 PM

My telephone security question

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caesarome
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Re: Security question

‎11 Mar 2024 01:11 PM

Posted by a Superuser, not a Sky employee. Find out more

Then as advised by @Daniel0210 the only  way to change it is by calling Sky.

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Snicket
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Re: Security question

‎11 Mar 2024 01:12 PM

Thank you Daniel 0210

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Snicket
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Re: Security question

‎11 Mar 2024 01:15 PM

Thank you @caesarome 

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