Account & Billing
6

Discussion topic: Security question

Reply
Answered - Go to Answer
Snicket
What's this?
This message was authored by Snicket This message was authored by: Snicket

Security question

‎11 Mar 2024 11:14 AM

I want to change my security question

 

Report post
Post 1 of 7
976 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Security question

‎11 Mar 2024 11:19 AM

Posted by a Superuser, not a Sky employee. Find out more

@Snicket 

If you mean your telephone password for clearing security when calling Sky call them, give the current password, and ask to change it. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

Report post
Post 2 of 7
971 Views
Reply

Did this answer not help you?

Reply

All Replies

Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Security question

‎11 Mar 2024 11:19 AM

Posted by a Superuser, not a Sky employee. Find out more

@Snicket 

If you mean your telephone password for clearing security when calling Sky call them, give the current password, and ask to change it. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 7
972 Views
Reply

Did this answer not help you?

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Security question

‎11 Mar 2024 01:08 PM

Posted by a Superuser, not a Sky employee. Find out more

@Snicket 

Do you mean your online security question ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 7
955 Views
Reply
0 Likes
Snicket
What's this?
Topic Author
This message was authored by Snicket This message was authored by: Snicket

Re: Security question

‎11 Mar 2024 01:10 PM

My telephone security question

Report post
Post 4 of 7
951 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Security question

‎11 Mar 2024 01:11 PM

Posted by a Superuser, not a Sky employee. Find out more

Then as advised by @Daniel0210 the only  way to change it is by calling Sky.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 5 of 7
948 Views
Reply
Snicket
What's this?
Topic Author
This message was authored by Snicket This message was authored by: Snicket

Re: Security question

‎11 Mar 2024 01:12 PM

Thank you Daniel 0210

Report post
Post 6 of 7
946 Views
Reply
Snicket
What's this?
Topic Author
This message was authored by Snicket This message was authored by: Snicket

Re: Security question

‎11 Mar 2024 01:15 PM

Thank you @caesarome 

Report post
Post 7 of 7
941 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion