SKY equipment returns

[andy+SKY-NO-GO]

HI, 

I have returned my equipment and keep gettign emails saying you are going to take £53 from my account for non-return.

I have been a customer for 20+ years and find this totally unacceptable, attacked is the RECIEPT from the ROYAL MAIL that the equipment has been sent ! 

Moderator notes: Removed personal info

[Daniel0210]

@andy+SKY-NO-GO 

This is a customer led discussion forum where Sky customers are here to try to help other customers. You aren’t speaking to Sky Customer Services here.

Your thread has been temporarily removed as you've included the identifiable tracking number. It'll return once moderated.

Your image was rejected for the same reason.

You posted in the Sky+ board. Sky+ equipment is customer owned and doesn't need to be returned. 

A £53 non return charge usually relates to a Sky Broadband hub. Is that what you have returned?