This discussion topic has been answered Discussion topic: Returning of old sky box

This message was authored by: Mfearn1979 · ‎04 Jul 2024

You sent out all tha packaging to me last oct 2023 i sent the equitment back to you as i moved property now i have bailiffs saying i owe you £54 for none return of equitment i was a loyal customer tbat paid my sky bills on time each month so why would i not send equitment back ?
so id be grateful if you could look into thus as i have sent the equitment oct 2023 last year

michelle fearn

This message was authored by: SKY1992bf · ‎04 Jul 2024

@Mfearn1979 If the debt has been passed to bailiffs then you can only deal with them

say you dispute the charges and they will go back to sky but without the proof of postage you have no legal proof it was returned so sky can claim you still own the debt

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: PandJ2020 · ‎04 Jul 2024

We're other customers here - do you have proof of posting?

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: Mfearn1979 · ‎04 Jul 2024

I dont know where it is as it was last year i moved house

This message was authored by: SKY1992bf · ‎04 Jul 2024

@Mfearn1979 If the debt has been passed to bailiffs then you can only deal with them

say you dispute the charges and they will go back to sky but without the proof of postage you have no legal proof it was returned so sky can claim you still own the debt

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

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Returning of old sky box

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