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Discussion topic: Returning of old sky box

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This message was authored by Mfearn1979 This message was authored by: Mfearn1979

Returning of old sky box

You sent out all tha packaging to me last oct 2023 i sent the equitment back to you as i moved property now i have bailiffs saying i owe you £54 for none return of equitment i was a loyal customer tbat paid my sky bills on time each month so why would i not send equitment back ? 
so id be grateful if you could look into thus as i have sent the equitment oct 2023 last year 

 

 

michelle fearn 


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Returning of old sky box

Posted by a Superuser, not a Sky employee. Find out more

@Mfearn1979  If the debt has been passed to bailiffs then you can only deal with them 

 

say you dispute the charges and they will go back to sky but without the proof of postage you have no legal proof it was returned so sky can claim you still own the debt 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Urgent Notice for Sky+ users: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you’ll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Returning of old sky box

Posted by a Superuser, not a Sky employee. Find out more

We're other customers here - do you have proof of posting?

I am just another Sky customer and my views are my own
Mfearn1979
Topic Author
This message was authored by Mfearn1979 This message was authored by: Mfearn1979

Re: Returning of old sky box

I dont know where it is as it was last year i moved house

This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Returning of old sky box

Posted by a Superuser, not a Sky employee. Find out more

@Mfearn1979  If the debt has been passed to bailiffs then you can only deal with them 

 

say you dispute the charges and they will go back to sky but without the proof of postage you have no legal proof it was returned so sky can claim you still own the debt 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Urgent Notice for Sky+ users: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you’ll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
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