16 Dec 2023 11:52 AM
Ive had a text requesting I return your equipment it was sent by tracked return in the package provided.
Post office old Swan, Liverpool
Barcode no
XF187157885GB
The package weghed 890grams
Postal Date 28/11/2023
16 Dec 2023 12:10 PM
Posted by a Superuser, not a Sky employee. Find out more@Waynekitesurfer
I’ve escalated your post to Sky and the Messaging Team may contact you later.
Look out for a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and join the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread fairly regularly.
This link explains the process.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
16 Dec 2023 12:44 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @Waynekitesurfer to chat.
No problem. Browse or search to find help, or start a new discussion on Community.
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