Discussion topic: Return equipment

This message was authored by: Zseni · ‎16 Dec 2023

Hi,

we returned the equipments on 28th November. 1st December Royal Mail tracker says it's delivered. Now we receiving text that we haven't done it. How we send proof that we posted everything if there is no email address to Sky???? Just only phone number.

Thanks ahead.

This message was authored by: MarkGoldsmith · ‎16 Dec 2023

@Zseni If you have retained proof of postage of the return equipment we can escalate this to the sky messaging team to reach out to you if you'd like?

Sky Stream user. Former Sky+ HD and Sky Broadband customer
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Discussion topic: Return equipment

Return equipment

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