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Discussion topic: Return equipment

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This message was authored by Zseni This message was authored by: Zseni

Return equipment

Hi,

we returned the equipments on 28th November. 1st December Royal Mail tracker says it's delivered. Now we receiving text that we haven't done it. How we send proof that we posted everything if there is no email address to Sky???? Just only phone number. 

Thanks ahead. 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Return equipment

Posted by a Superuser, not a Sky employee. Find out more

@Zseni If you have retained proof of postage of the return equipment we can escalate this to the sky messaging team to reach out to you if you'd like?

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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