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Discussion topic: Restricted Account

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This message was authored by Kimeva24 This message was authored by: Kimeva24

Restricted Account

Hiya,

 I have been trying to sign up for Sky mobile and I keep getting a message saying that my account is restricted,  yet I have never had a mobile account with Sky, I just paid my bill up ( over 2 weeks ago), am not expecting another bill until the end of January AND my tv and broadband is currently working and up to date. 

  Don't know why I keep getting this message. Please help if possible.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Restricted Account

Posted by a Superuser, not a Sky employee. Find out more

@Kimeva24 

You'll have to call Sky and report this issue to them. They can try to place your mobile order for you. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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