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Discussion topic: Requesting bills for last four years to claim work from home allowance

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This message was authored by: dalyfam

Requesting bills for last four years to claim work from home allowance

I need to get access to my bills for the last four years. There are no bills available on my profile. I have tried to find an email address to request same but it appears there is no email address/ contact number that will enable direct contact. I have tried entering my query through the bot but to no avail. It simply explains what broadband is whenever i submit my request. Thanks in advance for any suggestions on how to obtain bill details from Sky when they are not available on your profile. 

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This message was authored by: Daniel0210

Re: Requesting bills for last four years to claim work from home allowance

Posted by a Superuser, not a Sky employee. Find out more

@dalyfam 

For older bills you have to submit a subject access request https://www.sky.com/help/forms/customer-information-request

These can take up to 28 days to be actioned. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: dalyfam

Re: Requesting bills for last four years to claim work from home allowance

Thanks for replying @Daniel0210. When i click on that link it says page not found unfortunatly. 

This message was authored by: Daniel0210

Re: Requesting bills for last four years to claim work from home allowance

Posted by a Superuser, not a Sky employee. Find out more

@dalyfam 

It works okay for me. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: MightyQuinn

Re: Requesting bills for last four years to claim work from home allowance

Posted by a Superuser, not a Sky employee. Find out more

Hi @dalyfam   It works okay for me, note you have to sign in.

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This message was authored by: dalyfam

Re: Requesting bills for last four years to claim work from home allowance

Bizarre, i am fully signed in and it continuously says page not found. I have tried to try alternative routes for last 45 mins to no avail unfortunately. 

This message was authored by: caesarome

Re: Requesting bills for last four years to claim work from home allowance

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a different web browser ?

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