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Discussion topic: Renewal

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This message was authored by Nathan19951 This message was authored by: Nathan19951

Renewal

I was hoping to renew my contract at a reasonable price & add sky mobile. I've noticed there's an offer for £35, was looking to get that. 

I've done some shopping around and also found better deals than my renewal price

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This message was authored by Mark39 This message was authored by: Mark39

Re: Renewal

Posted by a Superuser, not a Sky employee. Find out more

To be expected, I think. New customer deals are usually better than renewals.

This message was authored by praj This message was authored by: praj

Re: Renewal

Virgin offering £25

This message was authored by praj This message was authored by: praj

Re: Renewal. Virin offering £25 per month. Can u anything better than them

Virin offering 25 per month. Can i give month notice to leave sky. 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Renewal. Virin offering £25 per month. Can u anything better than them

Posted by a Superuser, not a Sky employee. Find out more

@praj wrote:

Virin offering 25 per month. Can i give month notice to leave sky. 


@praj 

If you mean TV, then to cancel all your Sky TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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