Discussion topic: Renewal price different to what was agreed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 01 Dec 2025 08:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Renewal price different to what was agreed
Today I contacted Sky as my contract was up and I wasn't happy with the Black friday offers shown to me online.
To cut a long story short I was intending to leave but upon contacting Sky I was made an offer that I ended up accepting reluctantly.
A few hours later and I have just checked my online account and the future bills and the price is completely different to what was agreed.
Luckily I did all of this on Live Chat so Sky will hopefully have my conversation in detail and me clearly triple checking the price.
Has this happened to anyone else?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 01 Dec 2025 10:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Renewal price different to what was agreed
You might need to give it a bit longer than a few hours so if after 24 hours you it is still wrong then you will have to get in touch with them again.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page