Reinstate subscription ofter deals with email can't speak to anyone

[jonathanbass]

Hi, all i had my account Reinstate my own fualt and this last few months hard with 1 year lost of my mum.  email other day from sky sand said this

Hello

We’re working hard to help our customers keep their Sky services and appreciate that some may have trouble paying their bill.

We want to bring you back to the TV that everyone’s talking about. It’s quick and easy and you’ll be enjoying your favourite shows again before you know it.

To help you come back to Sky, we’ll even help clear up to £100 of the debt on your account.

Just choose one of the options below to get in touch.

how do contact sky talk to someone when told pay first .....

[Mark39]

What options were given  in the message?

[jonathanbass]

yes  live chat or telephone number but did telephone and said pay first ! before talk to someone ! 

[caesarome]

@jonathanbass 

Have you tried the live chat option ?

[Mark39]

You could try the live chat option, or contacting Sky via their X(Twitter) or Facebook messenger presence.