Reinstate services after a late bill paid this morning,still nothing and my account is saying it's c
Had an overdue bill that I paid this morning for our Skystream. I've checked my sky account just now,balance is cleared and saying I owe nothing. Have tried to update continuous payments,but after authorisation from my bank it takes me back to sign in What am I doing wrong? Still no TV service after 4 hrs. Can anyone point me in the right direction
Re: Reinstate services after a late bill paid this morning,still nothing and my account is saying it
Have did all these things.
Tried to set up a direct debit,but keeps saying it's failed as it's the same details.
Also tried to set up a debit monthly payment,which took me to my bank to authorise. Duly did,but it took me back to the sign in. Have tried just about everything today,and getting nowhere.
Tried to set up a direct debit,but keeps saying it's failed as it's the same details.
Also tried to set up a debit monthly payment,which took me to my bank to authorise. Duly did,but it took me back to the sign in. Have tried just about everything today,and getting nowhere.
Have you tried calling Sky and getting the payment method setup over the phone instead?
Sky Stream, Sky Glass Air and Sky Broadband customer
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Posted by a Superuser, not a Sky employee. Find out more
You are not talking to sky on here we are all fellow customers on here like yourself, if you had a problem paying a bill then you will need to contact sky and possibly set up a new direct debit payment
Re: Reinstate services after a late bill paid this morning,still nothing and my account is saying it
Posted by a Superuser, not a Sky employee. Find out more
@Rabbie61 Your duplicate thread has been removed as you raised this one and have received replies.
Like you I'm a customer here, Sky Employees are clearly identified as such. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
