Reinstate Sky Tv on Sky Glass

[Sharpy34]

So I am having a bit of trouble trying to reinstate my Sky tv services, truth be told yes I was behind on paying it but upon paying the outstanding balance and now trying to reinstate said services I am getting know where and it's very frustrating as I thought it would work straight away can none shed some light on what I need to do going forward please? Thank you in advance 

[MarkGoldsmith]

Have you also reset up the automated payment details on your account? What usually happens is that whatever payment details was setup gets automatically removed from the account when services are restricted due to non payment and need to be set up again.

[Sharpy34]

Yeah so I have set this up again and still nothing and am not sure what is happening 

[Anonymous]

When did you make good on your balance and setup the automated payment?

[Sharpy34]

Was today that I did all of this an still nothing 

[caesarome]

You will need to wait until the payment has been cleared by the banks, so if you still have no service by tomorrow morning then see if you can call Sky about this.

[Daniel0210]

@Sharpy34 
If your payment is two or more weeks overdue you will have to pay the next bill as well. If you’re in arrears for 56 days or more Sky can fully terminate your subscription. 

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. (Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week).

You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/

[Sharpy34]

Ok no worries I shall see what happens tomorrow and take it from there thank you to everyone who replied to this very much appreciated thank you