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Discussion topic: Reimburse £6.75 on my bill I haven't received it?

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This message was authored by Stephen6662 This message was authored by: Stephen6662

Reimburse £6.75 on my bill I haven't received it?

Hi, Sky agreed to reimburse me £6.75 on my mobile bill last Wed 3rd July 2024. I haven't received this payment?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Reimburse £6.75 on my bill I haven't received it?

Posted by a Superuser, not a Sky employee. Find out more

@Stephen6662 

Is it showing as a credit towards your next bill? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Stephen6662
Topic Author
This message was authored by Stephen6662 This message was authored by: Stephen6662

Re: Reimburse £6.75 on my bill I haven't received it?

Okay so my next bill will be £8 - £6.75 = £1.25.............assuming I don't have any additional charges!

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Reimburse £6.75 on my bill I haven't received it?

Posted by a Superuser, not a Sky employee. Find out more

@Stephen6662 

We can't see your bills. This is a customer helps customer forum so you’re not contacting Sky Customer Services by posting on here.

 

https://www.sky.com/mobile-bill

Clicking on your next bill. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Reimburse £6.75 on my bill I haven't received it?

Posted by a Superuser, not a Sky employee. Find out more

@Stephen6662 wrote:

Okay so my next bill will be £8 - £6.75 = £1.25.............assuming I don't have any additional charges!


The £6.75 has been applied as a credit so is being used to part pay that bill.

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