25 Mar 2024 10:42 AM
Hi my bill is higher than i thought this month and my contracts are due up on april but discounts have already been taken off anything i can do as struggle to pay full bill
25 Mar 2024 10:48 AM
Posted by a Superuser, not a Sky employee. Find out moreYour contract doesn't end in April ~ any discounts you have may. Have a look at your packages and see what you can do without ie; Sport, Cinema, Kids etc.
You will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount.
25 Mar 2024 11:15 AM
Posted by a Superuser, not a Sky employee. Find out more
@Ryan40 wrote:
Hi my bill is higher than i thought this month and my contracts are due up on april but discounts have already been taken off....
Bear in mind you pay in advance, so your bill this month probably includes part of April after your discounts have expired.
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