0

Discussion topic: Reg higher billl need help

Reply
This message was authored by Ryan40 This message was authored by: Ryan40

Reg higher billl need help

Hi my bill is higher than i thought this month and my contracts are due up on april but discounts have already been taken off anything i can do as struggle to pay full bill

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Reg higher billl need help

Posted by a Superuser, not a Sky employee. Find out more

@Ryan40 

Your contract doesn't end in April ~ any discounts you have may. Have a look at your packages and see what you can do without ie; Sport, Cinema, Kids etc.


You will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: Reg higher billl need help

Posted by a Superuser, not a Sky employee. Find out more

@Ryan40 wrote:

Hi my bill is higher than i thought this month and my contracts are due up on april but discounts have already been taken off....


Bear in mind you pay in advance, so your bill this month probably  includes part of April after your discounts have expired.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion