Refund

[Tzav84]

I left Sky in December as moving abroad. My account shows I have a refund, how do we make this happen? Many thanks

[caesarome]

We can get you some help via here, so can you confirm that your account shows this credit on it ?

[Tzav84]

Thanks for your prompt reply!

It says -26.76£

Credit for cancellation 

[caesarome]

@Tzav84 

To get you some help with the refund I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Tzav84 chat.