Refund

[Arv55]

Hi there, 

                  I cancelled my sky braodband immediatly when it came. Its been three months. After many phone calls, sky still didnt refund the money yet. Instead the money is sent to credit in my account.  I had the worst imaginable service from sky so far. I just need the refund pls.

Thanks

[Mr+Flibbles+86]

Hi there @Arv55, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Arv55]

hi there,

                 any update regarding refund?

Thanks

[MarkGoldsmith]

@Arv55 the team would reach out via private chat as per the instructions here: https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

If you can't see the chat bubble you may need to refresh your browser. 

[Arv55]

It seems sky wont refund my money. Worst service ever. They keep on saying refund is pending and ask me to checkthis bubble everyday. Cant believe such a service even exists.  I wasted too much time (months) for this refund. They just wont send the money. Horrible company!!!!!!

[caesarome]

Have they issued the refund because from the point that they do it can then take 3 - 5 working days to be returned to you.

[Arv55]

They issued refund mid Dec itself. They r saying its not going through and they do nothing