Refund of early termination charges from previous supplier

[Amanda1803]

I moved from EE to Sky broadband as on the Sky offer it was stated they would pay any early termination charges up to £200. I can't see anywhere to give them this information and have had no correspondence from Sky regarding this. Does anyone know how to do this?

[PandJ2020]

Details here: https://www.sky.com/help/articles/switching-credit-offer

[Daniel0210]

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@Amanda1803 wrote:
it was stated they would pay any early termination charges up to £200. 

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@Amanda1803 

Just to clarify, Sky would only pay up to £100 for broadband and up to £100 for TV. 

[caesarome · Accepted solution]

@Amanda1803 

They don't actually pay your early termination fees with EE but they will credit your Sky account of up to £100 for TV and £100 for Broadband.

You must provide a copy of the bill from EE where you have been charged and a copy of a statement showing that you have paid it and send these to Sky via this email address - switching credit @sky.uk (all one word without the gap)