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Discussion topic: Refund not paid after leaving Sky

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This message was authored by: Skyuser90

Refund not paid after leaving Sky

I left Sky broadband due to moving house on May 1st this year (2025) and have still not received a refund of my credit, some four months later. Please let me know the best way to get the refund as soon as possible. Thank you.

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This message was authored by: caesarome

Re: Refund not paid after leaving Sky

Posted by a Superuser, not a Sky employee. Find out more

@Skyuser90 

We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” at the bottom of this page if it is available should be the number to use:


https://www.sky.com/help


You can also contact Sky via social media:


https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

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