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Discussion topic: Refund in my bank account

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This message was authored by Susan196 This message was authored by: Susan196

Refund in my bank account

I've got a refund due and I want it put in my bank Account and  not for future bills 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Refund in my bank account

Posted by a Superuser, not a Sky employee. Find out more

@Susan196 

What's the refund for please?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Refund in my bank account

Posted by a Superuser, not a Sky employee. Find out more

@Susan196 

Can you confirm if you see a credit on your account and if so is this because you have overpaid a bill or is this compensation credit ?

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Susan196
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This message was authored by Susan196 This message was authored by: Susan196

Re: Refund in my bank account

Credit on my Account 

Susan196
Topic Author
This message was authored by Susan196 This message was authored by: Susan196

Re: Refund in my bank account

Compensation 

This message was authored by caesarome This message was authored by: caesarome

Re: Refund in my bank account

Posted by a Superuser, not a Sky employee. Find out more

@Susan196 

If you are still a Sky customer then compensation credit can not be refunded to you but will instead be used to pay your next bill or bills until it has all been used.

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