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Discussion topic: Refund in my bank account

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This message was authored by: Susan196

Message posted on ‎09 Feb 2025 07:57 PM

Refund in my bank account

I've got a refund due and I want it put in my bank Account and  not for future bills 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎09 Feb 2025 08:06 PM

Re: Refund in my bank account

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@Susan196 

What's the refund for please?


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Message posted on ‎09 Feb 2025 08:20 PM

Re: Refund in my bank account

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@Susan196 

Can you confirm if you see a credit on your account and if so is this because you have overpaid a bill or is this compensation credit ?

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This message was authored by: Susan196

Message posted on ‎09 Feb 2025 10:15 PM

Re: Refund in my bank account

Credit on my Account 

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This message was authored by: Susan196

Message posted on ‎09 Feb 2025 10:17 PM

Re: Refund in my bank account

Compensation 

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This message was authored by: caesarome

Message posted on ‎09 Feb 2025 10:23 PM

Re: Refund in my bank account

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@Susan196 

If you are still a Sky customer then compensation credit can not be refunded to you but will instead be used to pay your next bill or bills until it has all been used.

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