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Discussion topic: Refund after cancellation

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This message was authored by Diana_0211 This message was authored by: Diana_0211

Refund after cancellation

I have closed my account last month (Nov 2023) but amount was deducted (£25). The agent said the amount will be credited (£20.83) to my bank account in first week of Dec 2023. However still the amount is not credited. Kindly help.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Refund after cancellation

Posted by a Superuser, not a Sky employee. Find out more

@Diana_0211 

Refunds after cancellation can apparently take up to 6 weeks from your last day of connection. Is the amount now showing as a credit on your Sky account? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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