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Discussion topic: Referral code used to set up a friends account but no voucher/incentive recieved?

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This message was authored by: Joshuaox

Referral code used to set up a friends account but no voucher/incentive recieved?

As the title says, i used my code and set up another persons account so they can join sky, the account is set up and payments have started but ive recieved nothing in the way of a reward or voucher, im sure this was a thing when i set it up as i have the message link through whatsapp....any ideas?

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This message was authored by: caesarome

Re: Referral code used to set up a friends account but no voucher/incentive recieved?

Posted by a Superuser, not a Sky employee. Find out more

@Joshuaox 

The rewards are sent out after the account has been active for 45 days.

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This message was authored by: Joshuaox

Re: Referral code used to set up a friends account but no voucher/incentive recieved?

I believe it was around march time the account was set up and  activated, im guessing it should be soonish when the voucher drops, although this is helpful information thanks

This message was authored by: caesarome

Re: Referral code used to set up a friends account but no voucher/incentive recieved?

Posted by a Superuser, not a Sky employee. Find out more

@Joshuaox 

There is an email address you can use to contact Sky about this that can be found via this FAQ at the bottom of this link:


https://www.sky.com/refer-a-friend


"What should I do if I have problems with My Reward":

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