Discussion topic: Recently paid the internet bill but still no internet

This message was authored by: Missmadness · ‎07 Mar 2023

Just wondering if I need to wait till it's reinstated? Iv tried restarting it, also I paid for it this afternoon and still haven't got it back up.

Please help.

Thanks.

This message was authored by: Mark39 · ‎07 Mar 2023

Have you re-setup your direct debit or monthly card payment as well? You need to do that too.

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This message was authored by: Mark39 · ‎07 Mar 2023

Have you re-setup your direct debit or monthly card payment as well? You need to do that too.

This message was authored by: Missmadness · ‎07 Mar 2023

Hello mark,

Yes that has been done all was setup again.

This message was authored by: Daniel0210 · ‎08 Mar 2023

@Missmadness
If your payment is two or more weeks overdue you will also have to pay the next bill as well.

Once your payment has cleared and is in Sky’s account your services should be reinstated, but be aware this may not be instant.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Recently paid the internet bill but still no internet

Recently paid the internet bill but still no internet

Re: Recently paid the internet bill but still no internet

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Re: Recently paid the internet bill but still no internet

Re: Recently paid the internet bill but still no internet

Re: Recently paid the internet bill but still no internet

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