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Discussion topic: Re: i want to contact customer service

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This message was authored by: Mkhawaja

Re: i want to contact customer service

I want to stop my sky tv service but I want keep it sky broadband. Thanks

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This message was authored by: Annie+UK

Re: i want to contact customer service

Posted by a Superuser, not a Sky employee. Find out more

@Mkhawaja wrote:

I want to stop my sky tv service but I want keep it sky broadband. Thanks


You are not talking to Sky here

 

This forum is primarily customer-to-customer help

 

Use the following link for contacting Sky: CONTACT

 

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

 

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)
I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
This message was authored by: Daniel0210

Re: i want to contact customer service

Posted by a Superuser, not a Sky employee. Find out more

@Mkhawaja 

As stated by @Annie+UK to cancel Sky+ You'll need to contact Sky. if you’re out of contract you’ll need to give the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

If you successfully cancel you should receive an acknowledgment email from Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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