Discussion topic: Re: i want to contact customer service
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Message posted on 12 Dec 2024 12:06 PM
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Re: i want to contact customer service
I want to stop my sky tv service but I want keep it sky broadband. Thanks
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Message posted on 12 Dec 2024 12:09 PM
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Re: i want to contact customer service
@Mkhawaja wrote:
I want to stop my sky tv service but I want keep it sky broadband. Thanks
You are not talking to Sky here
This forum is primarily customer-to-customer help
A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):
(make sure the correct country is selected at the bottom of the page)
Message posted on 12 Dec 2024 02:59 PM
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Re: i want to contact customer service
As stated by @Annie+UK to cancel Sky+ You'll need to contact Sky. if you’re out of contract you’ll need to give the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.
If you successfully cancel you should receive an acknowledgment email from Sky.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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