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Discussion topic: Re: Why have i been charged double on my bill?

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This message was authored by: Jmzzz

Re: Why have i been charged double on my bill?

My bill shows duplicate charges for alot of stuff, what's this all about guys

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This message was authored by: Mark39

Re: Why have i been charged double on my bill?

Posted by a Superuser, not a Sky employee. Find out more

Check the dates you're being billed for. The bill may cover more than a month.

This message was authored by: caesarome

Re: Why have i been charged double on my bill?

Posted by a Superuser, not a Sky employee. Find out more

@Jmzzz 

Do these charges cover the same dates ?

Are you new to Sky ?

Are you able to post an image of this bill and if you do make sure all personal details like account and phone numbers are blanked out.

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This message was authored by: Jmzzz

Re: Why have i been charged double on my bill?

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This message was authored by: Jmzzz

Re: Why have i been charged double on my bill?

I have been with sky for quite some time now and this has happened once before

This message was authored by: caesarome

Re: Why have i been charged double on my bill?

Posted by a Superuser, not a Sky employee. Find out more

One of each of them shows you are being billed for just 14 days instead of the usual month which means that the other one is for the rest of the month.

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This message was authored by: Jmzzz

Re: Why have i been charged double on my bill?

@caesarome the bill goes on a bit from what I just shared 

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This message was authored by: Jmzzz

Re: Why have i been charged double on my bill?

@caesarome I just don't understand why my bill doubled without me changing anything and how can I have Netflix twice etc

This message was authored by: Mark39

Re: Why have i been charged double on my bill?

Posted by a Superuser, not a Sky employee. Find out more

@Jmzzz we'll need to see the full details of your bill, as you can, to make sense of it.

This message was authored by: caesarome

Re: Why have i been charged double on my bill?

Posted by a Superuser, not a Sky employee. Find out more

It might help if you could post last months bill in full as well.

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This message was authored by: Jmzzz

Re: Why have i been charged double on my bill?

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This message was authored by: Jmzzz

Re: Why have i been charged double on my bill?

I'll happily pay this if it's not a mistake. I just don't understand the bill

This message was authored by: caesarome

Re: Why have i been charged double on my bill?

Posted by a Superuser, not a Sky employee. Find out more

@Jmzzz 

Can you post last months bill as well.

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