0

Discussion topic: Re: Speak to an advisor

Reply
This message was authored by: bill200

Re: Speak to an advisor

have proof of returned sky equipment, but you keep sending me emails , threatening me weith charges

Reply

All Replies

This message was authored by: MightyQuinn

Re: Speak to an advisor

Posted by a Superuser, not a Sky employee. Find out more

@bill200 wrote:

have proof of returned sky equipment, but you keep sending me emails , threatening me weith charges


Hi @bill200   I'm sorry but we don't send you any emails. Please see the answer and have a look at the Welcome below.

This message was authored by: Daniel0210

Re: Speak to an advisor

Posted by a Superuser, not a Sky employee. Find out more

@bill200 
I’ve escalated your post to Sky and their Messaging Team should contact you later but more likely to be tomorrow.

Look out for a post on this thread from one of the team inviting you to a private chat and then you should see a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread periodically.

This link explains what happens.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Greenfingers001

Re: Speak to an advisor

Thanks for escalating this. We’ve sent @bill200 an invite to chat.

Reply