Discussion topic: Re: Speak to an advisor
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Message posted on 03 Apr 2025 05:50 PM
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Re: Speak to an advisor
have proof of returned sky equipment, but you keep sending me emails , threatening me weith charges
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Message posted on 03 Apr 2025 05:59 PM
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Re: Speak to an advisor
Message posted on 03 Apr 2025 06:06 PM
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Re: Speak to an advisor
@bill200
I’ve escalated your post to Sky and their Messaging Team should contact you later but more likely to be tomorrow.
Look out for a post on this thread from one of the team inviting you to a private chat and then you should see a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread periodically.
This link explains what happens.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 04 Apr 2025 08:10 AM
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Re: Speak to an advisor
Thanks for escalating this. We’ve sent @bill200 an invite to chat.
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