Existing customer Switching From Sky Q to Sky Stream Online

[KenVal]

Cannot switch, kicks me out every time.

[caesarome]

@KenVal 

If you can't place the order online then give Sky a call instead.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

[KenVal]

Nothing works even call, aparantly only option is to buy a puck and loose all discount on current contracts ( signature and sports). Looks like I have to let current contracts expire and cancel Q completely and possibly return some 12 months later as a new customer. Not exactly a modern service.

was thinking of adding broadband next April but will avoid sky.