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Discussion topic: Re: Disappointment Over Miscommunication and Poor Service

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This message was authored by SteveP13 This message was authored by: SteveP13

Re: Disappointment Over Miscommunication and Poor Service

Sky are one of the worst companies I have ever dealt with. Their "communication" service is truly appalling. They make it as difficult as possible to even cancel off a single TV channel from the package. 30 minutes on  a Live Chat to remove SKy Kids is unacceptable....and so many barriers imposed with the constant messages about "just think about what you are losing by cancelling" spiel. I deal with a lot of companies and their automated communication mediums. SKY are the worst. Very poor service. On the basis of that stressful live chat I am very much determined to leave Sky altogether. Awful 😖 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Disappointment Over Miscommunication and Poor Service

Posted by a Superuser, not a Sky employee. Find out more

@SteveP13 

I've never used the Live Chat but I don't think 30 mins is excessive imo. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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