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Discussion topic: Re: Credit Refund

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Jacqueline+whetto
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This message was authored by Jacqueline+whetto This message was authored by: Jacqueline+whetto

Re: Credit Refund

‎14 Jan 2024 02:07 PM

my sky went down last night doing come back on 1in the morning i no it was not your fault I wondered if you can take money of my bill 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Credit Refund

‎14 Jan 2024 02:09 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jacqueline+whetto 

Sky won't reduce your bill because of a short term disconnection. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Credit Refund

‎14 Jan 2024 02:09 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jacqueline+whetto 

Sky won't reduce your bill because of a short term disconnection. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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GD1
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Re: Credit Refund

‎14 Jan 2024 02:11 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jacqueline+whetto  Also nothing would happen on the back of a forum post from an unlinked account as Sky would not know who you are.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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