Discussion topic: Rang 3 different sky numbers including 150 to try and speak to someone only to get the same message
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Message posted on 11 Sep 2024 02:52 PM
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Rang 3 different sky numbers including 150 to try and speak to someone only to get the same message
Rang 4 different sky numbers including 150 only to get the same message each time asking for my payment details before I could speak to someone.,...what a pathetic service
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Message posted on 11 Sep 2024 02:55 PM - last edited: 11 Sep 2024 02:56 PM
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Re: Rang 3 different sky numbers including 150 to try and speak to someone only to get the same mess
When you pay what you owe then you can talk to someone.
What's the issue you're trying to resolve?
Message posted on 11 Sep 2024 02:56 PM
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Re: Rang 3 different sky numbers including 150 to try and speak to someone only to get the same mess
@Anonymous If services are restricted for non payment then sky policy is not to take calls until outstanding payments are cleared and a new continuous payment method setup
Message posted on 11 Sep 2024 02:56 PM
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Re: Rang 3 different sky numbers including 150 to try and speak to someone only to get the same mess
Thats correct. If your bill is overdue Sky won't speak to you until its been paid.
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Message posted on 11 Sep 2024 03:00 PM
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Re: Rang 3 different sky numbers including 150 to try and speak to someone only to get the same mess
@Anonymous wrote:
Rang 4 different sky numbers including 150 only to get the same message each time asking for my payment details before I could speak to someone.,...what a pathetic service
Set them up. Your contract with Sky requires you to.. Currently you're in breach of contract.
Message posted on 11 Sep 2024 03:18 PM
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Re: Rang 3 different sky numbers including 150 to try and speak to someone only to get the same mess
I want to speak to someone about my bill before I pay it, my bill is a lot more than I expected
Message posted on 11 Sep 2024 03:20 PM
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Re: Rang 3 different sky numbers including 150 to try and speak to someone only to get the same mess
They won't speak to you until your bill is paid....how childish is that
Message posted on 11 Sep 2024 03:30 PM
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Re: Rang 3 different sky numbers including 150 to try and speak to someone only to get the same mess
@Anonymous wrote:
I want to speak to someone about my bill before I pay it, my bill is a lot more than I expected
It's already overdue! You could have spoken to Sky before.
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